SHIPPING POLICY

Order Processing

Our shipping team works fast to fulfill all orders. We cannot guarantee that changes can be made to orders after they have been placed. Our order processing time of 1-2 business days excludes weekends and holidays.

All shipping labels are printed quickly to prepare your order in the queue for picking and packaging. Once your order ships you will receive an email confirmation that will have the tracking information as well.

Due to the high volume of packages that our shipping carriers are handling (especially during holidays), tracking updates and deliveries may be delayed. All orders are processed in the order that they are received.

Once a package is shipped, our team doesn’t have any information beyond what is shown on the carrier tracking.

We appreciate your patience and understanding while the carrier works to get your order delivered! 

U.S. Ground Shipping 

For all orders below $50, shipping will be a flat rate on all orders.

For all orders of $50 or more (not including gift cards), customers receive FREE ground shipping.

Due to the highly volatile shipping and freight expenses, these rates and carrier options are subject to change at any time. 

For any questions, please contact us at support@colorisse.com.

Shipping FAQ's

When will my order ship?

Orders are typically shipped within 1-2 business days. Please keep in mind that during and immediately following sales it may take longer to process your order due to the volume of orders received.

Orders placed within a short period of time that are going to the same address may be shipped together. You will receive an email with tracking information when items are shipped!

What is my order status?

You can track your order by clicking on the tracking number in your email, or you can log into your account to help track your order. 

Still having trouble? Send us an email at support@colorisse.com.